Mark Sullivan is the Global Business Leader for Banking & Capital Markets at Genpact. Mark has been in the role since 2018 and is responsible for leading growth strategy and execution by developing disruptive solutions for banking clients. He also manages the continuing evolution of the Banking & Capital Markets priority service lines: Financial Crimes, Risk & Analytics, Auto Finance, Transformation Services and Consumer Banking. Prior to joining Genpact, Mark served as the North America leader for IBM’s Banking and Financial Markets Global Business Services and managed some of the company's largest clients. He spent seven years at Accenture, where he assisted with the launch of their Digital Practice and held a leadership role within North America Financial Services Consulting. Other leadership roles have included Chief Operating Officer for Fidelity Investments and Partner at KPMG Consulting. Mark earned a bachelor's degree in economics from Framingham State College and attended graduate school at the University of Hartford. He serves as the Chairman of the Board of Directors for ALS ONE, a national non-profit organization focused on fighting Lou Gehrig's disease.