Mark Sullivan is the Strategy & Ecosystems Global Lead for the Consumer Goods Industry at Salesforce, joining recently after two years as the Global Business Lead for Banking & Capital Markets at Genpact, where he was responsible for leading growth strategy and execution by developing disruptive solutions for banking clients, as well as managing the continuing evolution of the Banking & Capital Markets’ priority service lines: Financial Crimes, Risk & Analytics, Auto Finance, Transformation Services and Consumer Banking. Prior to joining Genpact, Mark served as the North America leader for IBM’s Banking and Financial Markets Global Business Services and managed some of the company's largest clients. He spent seven years at Accenture, where he assisted with the launch of their Digital Practice and held a leadership role within North America Financial Services Consulting. Other leadership roles have included Chief Operating Officer for Fidelity Investments and Partner at KPMG Consulting. Mark earned a bachelor's degree in economics from Framingham State College and attended graduate school at the University of Hartford.